Delivery Policy

Thank you for shopping with us! We strive to provide fast and reliable delivery services for your orders. Please review our delivery policy below:

1. Processing Time

All orders are processed and shipped within 1-2 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods

We offer a variety of shipping options, including standard, expedited, and express shipping. Shipping methods and rates will be displayed at checkout based on your delivery address.

Please note that delivery times may vary depending on the shipping method chosen and your location.

3. Delivery Timeframe

Standard Shipping: Typically delivers within 5-7 business days.

Expedited Shipping: Typically delivers within 2-3 business days.

Express Shipping: Typically delivers within 1-2 business days.

Delivery times are estimates and can vary depending on your location and any unforeseen delays with the courier service.

4. Shipping Fees

Shipping costs are calculated at checkout based on the shipping method and destination.

We occasionally offer free shipping promotions. Please check our website for details on current offers.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery.

If you did not receive a tracking number, please contact our customer service team, and we will assist you with the tracking information.

6. International Shipping

We currently offer international shipping to select countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Delivery times for international orders may vary based on the destination and customs processing.

7. Delivery Issues

If your order does not arrive within the expected delivery timeframe, please contact our customer service team for assistance. We will work with the courier to resolve any delivery issues.

In case of damaged or lost items during transit, please notify us immediately so we can address the situation.

8. Address Accuracy

Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.

If there is a mistake in your shipping address, please contact us as soon as possible to update it before the order is shipped.

9. Special Delivery Instructions

If you have any special delivery instructions, such as leaving the package in a safe location or delivering at a specific time, please include them at checkout. We will do our best to accommodate these requests, though they may not always be guaranteed.